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Terms of service.

By browsing or placing an order on this website or in our app, you agree to the terms below.

Last updated · October 2026

Orders & acceptance

An order is confirmed only once payment (or, for cash on delivery, the advance) is received and we send a confirmation. We may cancel and fully refund an order in case of a pricing error, stock unavailability or suspected fraud.

Prices, currencies & taxes

Prices are shown in Indian rupees (₹), or in your own currency in the US, the UK, Europe, Australia, the UAE and Qatar. Prices in other currencies are converted from rupees at current exchange rates and can change with them; the price you pay is the one shown when you place your order.

Prices are inclusive of applicable taxes unless stated otherwise at checkout. Outside India, import duties and taxes are paid on delivery. Prices and offers may change without notice.

Product accuracy

We photograph every piece as faithfully as we can. Slight variation in colour, texture or measurement is natural and is not considered a defect.

Offers, codes & points

The launch offer takes 10% off your first order, once per customer; it can't be combined with a referral or partner code. On orders delivered in India, paying online saves a further 10%. Both are applied at checkout.

Other discount codes apply to one order per customer unless the offer says otherwise. Points and referral rewards follow the rules shown in your account, and are adjusted if an order is cancelled, returned or refunded. Offers may be changed or withdrawn at any time.

Shipping, returns & privacy

Our shipping policy, exchanges & returns and privacy policy form part of these terms.

Intellectual property

All imagery, text, design and the CHÉRIE name are our property and may not be copied, reproduced or used commercially without written permission.

Liability

Our liability for any order is limited to the value of that order. We are not responsible for delays caused by courier partners, payment providers or events outside our control.

Governing law

These terms are governed by the laws of India, with jurisdiction in Guntur, Andhra Pradesh.

Need help?

Write to us at houseofcherie31@gmail.com or WhatsApp +91 6303 965 064. We reply within 24 hours, Monday to Saturday.