Write to Chérie House.
Whether you have a question about your order, sizing or our collections, our team is here to help. We'll get back to you as soon as possible.
Monday to Saturday, 10 am to 7 pm (IST)
How long does shipping take?
Pieces in stock are dispatched within 24 hours, and most arrive within 2–7 business days after that, depending on where you are; each piece's page shows the date for your pincode. More on shipping.
Can I return or exchange my order?
Yes, within 3 days of delivery: ask from your order in your account and we arrange the pickup. Damaged or wrong pieces, tell us within 48 hours. See exchanges & returns.
How do I know my size?
Each piece's page has a size guide, and the full chart and how to measure are in the size guide. Still unsure? Message us before you order.
How can I track my order?
You'll receive a tracking link by email and WhatsApp once your order has shipped, and you can follow it from your Chérie account.
Do you restock sold-out pieces?
Some styles may be restocked, while many Chérie collections are available in limited quantities. Choose your size and tap “Notify me” on a sold-out piece, and we'll write to you if it comes back.